Aengus Neary | 6 minute read iGaming operators face a dual challenge: controlling fraud-related costs while meeting increasingly stringent regulatory expectations. Unlike general eCommerce, fraud in iGaming does not only threaten margins, it directly impacts licensing, market access, and long-term viability. While the mechanics of fraud and chargebacks are well understood, the way cost accumulates […]

Aengus Neary | 8 minute read Chargebacks are rarely the result of a single failure. They emerge when fraud prevention, customer experience, fulfilment, and dispute operations fall out of alignment. As a result, the most effective way to reduce chargeback-related cost is not to optimise one tool or process, but to deploy a layered approach […]

Aengus Neary | 5 minute read Fraud-related costs rarely appear all at once; they accumulate as small, often-overlooked inefficiencies that compound across payments, operations, and growth over time. Most merchants understand chargebacks as a direct financial loss: a transaction reversed, revenue returned, and a fee applied. What is far less well understood is that the […]